FREE SHIPPING ON US ORDERS

Shipping Policy
Estimated shipping delivery times:

USA: 10-14 business days 

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at [insert support email here] noting your order number. We'll see what can be done.

Returns policy
Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size you ordered. Also review our sizing information as most of the women's t-shirts and tank tops run small and we advise that you order one size up.  Please email or message us if you have any questions on a particular item before you order.  Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at sarah@theinkedelephant.com and we'll let you know what your next steps are.